How to get a smart new sify.com mail address … in seconds
- Go to the e-mail section on the home page of sify.com and click on the link 'New users register'.
- A registration page will appear.
- Type your choice of User Name (either in alphabet or alpha-numeric format, up to a maximum of 8 characters), and Password (maximum 8 characters).
Choose from alphabets (a-z), numerals (0-9), hyphen (-), underscore (_) and period (.). Please do not type special characters like &, #, etc. - If the User Name given by you already exists, provide other options. Try to keep your User Name unconventional. For example, if your name is Ravi, you could opt for ravi007 or ravi_1970.
- Provide a hint question and answer to help retrieve your Password, in case you ever forget it.
- Provide the necessary details about yourself.
- The information you've given is swiftly processed and in moments your brand new mail id. For example: ravi007@sify.mail is ready.
Congratulations!
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What if I can't remember my password?
- Click on the link 'Forgot your password' on the mail.sify.com page.
- The hint question will be thrown up. When the answer to the question matches you can change the password.
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How do I change my password?
- Click on the 'Change Password' button under the 'Preferences' link on the navigation bar to the left of the Inbox page.
- Enter your current password in the 'Old Password' field.
- Enter and confirm the new password you've chosen in the 'New Password' and 'Confirm Password' fields.
- Click on the 'Change' button.
- Click on the 'Reset' button to undo what you've typed or in case of an error.
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Tell your friends about your new sify mail idAs soon as your new Sify mail id is confirmed, you are invited to inform your friends or family about it.
Simply fill the e-mail addresses of those you want to inform, and click on 'Send Message'.
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First things first ~ How do I log into my mailbox?
- To check your mail, log in at http://mail.sify.com and enter your User Name and Password in the respective fields or
- Enter your User Name and Password in the respective fields, in the e-mail section of the sify.com home page
- Key in your name and password accurately otherwise you cannot access your mail.
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What is the Inbox?
The Inbox is the letterbox where all your incoming mail is stored.
Once your User Name and Password have been verified, the Inbox opens displaying your received mail in chronological order with the most recent one uppermost.
The total number of messages are also displayed.
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Know the buttons in the Inbox page
- Delete : Helps you remove unwanted mail from the Inbox and send it to Trash
- Empty Trash : Permanently removes your deleted mail
- Select All/ Deselect All : Helps you to select/deselect all your Inbox messages at one go.
- Check External Mail: Enables you read messages consolidated from up to five other mail ids, example yahoo, hotmail, etc.
- Move : Helps you to move selected mail from one folder to another.
- > : Takes you to the next page of your Inbox.
- >> : Takes you to the last page in your Inbox.
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How to read your mail
- To open an mail in your Inbox, click on the subject of the mail. Unread mail is always displayed in bold letters.
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How do you send e-mail?
- Click on 'Compose' on the Navigation Bar (on the left in the Inbox page).
- A page with a large text box opens.
- In the To field, type out the e-mail id of the person you want to send the mail to. If you want to send copies of the mail fill in the CC and BCC fields.
(CC: Carbon Copy, BCC: Blind Carbon Copy, where you send the mail to another recipient without the other mail addressees being aware of it). - Fill in the subject if you wish to.
- Type out your message in the text box area.
- To save your message, click on 'Save in sent folder' option at the bottom of the page.
- When you've completed your message, click on the 'Send Message' button.
- You may also send e-mail directly from your Address book, if you have stored e-mail addresses in it.
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Other buttons in the 'Compose' page
- Cancel Message : If you wish to change/cancel you message click on this button
- Save Draft : Click on this button to save your message.
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What is an Address Book
- An Address Book helps you to store various e-mail addresses under nicknames, and additional information such as phone numbers, addresses, and birthdays.Confidentiality of the information provided by you will always be maintained.
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How do I make an entry in the Address Book?
- Click the 'Address Book' link in the navigation bar.
- Click the 'Add New' button
- Enter the addressee's personal details in the respective fields.
- Details may be filled in by Individual or Category. Select your option and file the information.
- To include the address of a new sender, open the appropriate message and click on the 'Save Address' link. Click on the 'OK' button to save your changes.
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How to view your address book
- Click on the 'Address Book' link on the navigation bar to view the entire address list.
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How to make changes in your address book
- Click the 'Address Book' link.
- Click the Edit/Delete icon next to the entry to be changed.
- Make your changes and click OK.
- In case you've made a mistake use the 'Reset' button at the bottom of the page to restore the saved information.
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Sending e-mail from your address book
- Click the 'Address Book' link.
- Click the check boxes besides the names of those you want to mail
- Click the 'Insert Into To' or 'Insert Into CC/ BCC' button respectively, after selecting the address.
- You will return to your message, and the recipients names will be specified in the To, CC, and BCC fields.
- You may also create a message directly from the address book. Or
- Click any e-mail address in your Address Book and open a Write Mail page.
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How do I use Spell Check?
- Compose your message
- Click on the 'Spell Check' button
- A new window will open. If any word has been wrongly spelt it will be highlighted in red. Simply correct the spelling.
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How do I know if my mail has been sent?
- You will receive an instant notification whether your mail has been sent successfully, or if there has been an error.
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How do I delete mail from my Inbox?
- Periodically delete messages and keep your Inbox clutter-free.
- From the Inbox, select the message to be deleted by clicking on the little check box to the left of each message.
- Click on the 'Delete' button and the message will be sent to the trashcan from where it is permanently deleted.
- To delete all the displayed messages click on 'Select All' and then click on 'Delete'.
- To delete messages from a folder go to that particular folder, select the check box next to each message and click on 'Delete'.
- It's safer to delete mail from unknown senders without opening them, as they may contain destructive viruses.
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'What is Change Appearance' about?
- Click on 'Change Appearance' to change the color and text font of your Inbox.
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What is 'Update Profile' for?
This is a critical button, which you may use to change details in your name, address, occupation, age and password.
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What is an Attachment?
A file or document (jpeg, excel, music, word, power point) sent/received with your message is an Attachment.
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How do I send a file as an Attachment?
- Compose your message.
- Go to the bottom of the page and type the path and name of the file to be attached in the attachment field and click on 'Attach'.
- Alternatively, click the 'Browse' button.
- The names of the files and folders in your system will appear in a dialog box.
- Select the one to be attached to your message. The name of the file/document automatically appears in the Attachment field.
- Click on 'Attach'. It may take a few seconds or up to a couple of minutes depending on the size of the attachment.
- Once you're ready to send the mail, click the 'Send Message' button.
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How do I view an Attachment?
- If an incoming message has an Attachment, an icon appears at the top of the message. Click on the 'Click to view message' link, to see the attachment.
- If your browser can't display the attachment, it opens a dialog box which allows you to view the attachment from its location or save it in your hard disk. Click on the 'Click to save' link to do so.
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Replying to an e-mail
- Click the 'Reply' or 'Reply All' button
- The 'Reply' button replies only to the sender. The 'Reply All' button replies to all the recipients of the mail.
- The 'Reply to Sender' or 'Reply to All' page appears with the sender, subject, and the text of the message to which you are replying.
- Type your reply into the text box
- Click on the 'Send Message' button
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What does 'Forward' do?
By using 'Forward', you can e-mail a message you've received, to someone else.
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How do I forward a message?
- Click on the 'Forward' button.
- A 'Forward Message' page appears, with the subject and forwarded message text already filled in.
- Type the e-mail addresses of those you wish to forward the message to.
- You may add/edit the original text message on this page.
- Click on the 'Send Message' button.
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What is 'Search Mailbox' for?
This helps you search for any mail in your Inbox or other folders, based on the sender's e-mail id, specific subject or content.
- Click on 'Search Mailbox' link in the navigation bar.
- Fill in the specific keywords in any of the fields, like From:, To:, CC:, BCC.
- Click 'OK'
- Your messages, grouped under a specific heading, are promptly displayed.
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What are Folders? How do they help?
Folders help you to organize your mail into categories and sort your messages, by sender or by subject.
The default folders are Inbox, Sent and Trash. These cannot be renamed or deleted
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How do I create a Folder ?
Click on the 'Folders' link in the navigation bar to open the Folders page.
- Click on the 'Create New' button.
- Enter a name for the folder in the 'New Folder Name' field using letters, numbers, periods ( .), hyphens (-), and underscores (_).
- Click the 'OK' button.
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How do I rename/delete folders?
- Click on the 'Edit' link next to the folder you want to rename.
- Enter the new folder name in the text box.
- Click the 'OK' button.li>To delete a folder, click on the 'Delete' link next to the respective folder.
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How do I transfer the message I'm reading to a Folder?
- Select the Folder you want to transfer the message to, from the 'Move' menu.
- Click on the 'Move' button.
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What about transferring messages from the Inbox?
- Click the check box next to the appropriate message
- Select the Folder to which you want to transfer the messages, from the 'Move To ' menu.
- Click the 'Move To' button.
- To transfer all messages click the 'Select All' button and then click 'Move'.
- Click the 'Deselect All' button to deselect all messages.
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What are filters?
Filters sort your incoming mail into designated folders by subject or by sender. It also filters out unsolicited mail.
- Click on the 'Filters' link in the navigation bar.
- Fill in keywords in any of the fields: From; Begins with; Contains; Does not contain; Ends with, Is, Is not.
- Incoming mail is automatically sorted out
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What are Signatures and Personalities about?
A signature is the customised information you provide on yourself, which appears as text at the bottom of every message you send. It can include your full name, telephone number, and other contact information.
You can configure different personalities and assign different signatures to each.
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How do I create personalities and signatures?
Click on the 'Signatures' link under 'Preferences' in the navigation bar.
- Your current Personalities and Signatures will be displayed.
- Click on the Click on the 'Create New' button
- Enter the name that you want to use for this personality in the 'Personality name' field.
- Create a signature and enter the details (up to 2000 characters) in the Signature text box.
- Click on the 'OK' button. To undo your changes, click the 'Reset' button.
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How do I use personalities and signatures?
- Click the 'Signatures' link.
- If you have created more than one personality, select your preference from the drop down menu.
- Compose your message as usual and click the 'Send' button.
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What about editing/deleting personalities and signatures?
- To edit or delete, click on the 'Preferences' link.
- Click on the 'Personalities & Signatures' link.
- Click the edit/delete icon next to the personality and make the necessary changes.
- Click the 'Reset' button to undo errors.
- Click on the 'OK' button to save the new changes.
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What is External Mail?
External Mail is about smartly using your Sify mail id to consolidate incoming e-mail from up to 5 of your other e-mail accounts, provided they're POP (Post Office Protocol) based.
In other words, this useful feature helps you pull in mail from your yahoo/hotmail Inboxes.
- To edit or delete, click on the 'Preferences' link.
- Click on the 'Personalities & Signatures' link.
- Click the edit/delete icon next to the personality and make the necessary changes.
- Click the 'Reset' button to undo errors.
- Click on the 'OK' button to save the new changes.
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Editing/Deleting existing POP3 configuration settings
- Click the 'External Mail' link on the navigation bar.
- Click the edit / delete icon beside the external mail configuration you wish to edit.
- Make the changes and click on the 'OK' button to save your changes.
- Click the 'Reset' button to correct any errors or undo any change.
- Select a folder from the 'Put In Folder' menu to move incoming mail from your POP3 account.
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Remember to log out
When you've read and sent your e-mail click the 'Log Out' link on the navigation bar. This prevents others from accessing your mail.
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How do you avoid 'Data Missing' and 'Message Contents Not Found'
error messages?
To avoid the Data Missing message always use Web Mail's buttons and controls for navigation, instead of using your browser's controls.
To avoid seeing a 'Message Contents Not Found' error, log out of your desktop e-mail program before using Web Mail.
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